Terms of Service

1. Acceptance of Terms

By accessing or using the Cusentra AI platform, API, or website located at cusentra.com, you agree to be bound by these Terms of Service.

2. Description of Services

Cusentra provides an autonomous multi-agent artificial intelligence platform designed to assist users with email triage, semantic retrieval (RAG), automated response drafting, and workflow orchestration.

3. User Responsibilities & Acceptable Use

You agree not to use Cusentra to send unsolicited bulk communications (spam), violate privacy laws, or transmit malicious code. You retain full ownership and responsibility over the content of emails sent through your account.

4. Intellectual Property

Cusentra, its algorithms, UI designs, and backend multi-agent systems are the proprietary intellectual property of Cusentra Technologies Inc.

5. Contact Information

For questions or enterprise SLA agreements, reach out to legal@cusentra.com or contact@cusentra.com.